Here's what I charge — no surprises. A $30 diagnostic (credited toward your repair if you go ahead), $100 for the first hour on-site, and $80/hour for remote help with no minimum. Emergencies are billed at time-and-a-half. You always approve the cost before I start, and there are never any contracts.

ServiceRate
Diagnostic credited to your repair $30Comes off your bill if you go ahead with the fix.
On-site — first hour $100Flat rate. Most jobs are done inside the first hour.
On-site — after the first hour $25 / 15 minBilled in 15-minute blocks ($100/hour) — you only pay for the time you use.
Remote support $80 / hourBilled by the 15 minutes, no minimum — a quick fix is about $20.
Emergency / after-hours $150 / hourTime-and-a-half for nights, weekends & holidays. Details.
Travel outside the Valdosta area $0.60 / mileRound trip, for outlying towns (Quitman, Adel, Tifton, Moultrie). Free around Valdosta & Hahira.

Rates as of July 2026 and subject to change. Parts, if any, are quoted separately. A typical home visit runs about $100 — I get a lot done in an hour.

How Billing Works

No meter anxiety, no fine print. Here's exactly how it adds up.

  • The first on-site hour is a flat $100 — and honestly, most home and small-office jobs are finished within it.
  • After the first hour, on-site time is billed in 15-minute blocks ($25 each), so you're never rounded up to a full hour for a five-minute overrun.
  • Remote support has no minimum — a 15-minute fix is about $20, which makes it the cheapest and fastest way to handle a lot of issues.
  • The $30 diagnostic is credited toward your repair if you move forward, so it's not an extra charge when you get the work done.
  • Emergency and after-hours help (nights, weekends, holidays) is time-and-a-half — $150/hour. When you'd call after-hours.
  • You always approve the cost before I start, and there are no contracts — you pay for the help you need, and that's it.

Business IT Care Plans

For businesses that want always-on, predictable support instead of paying by the visit.

From $300 / month

A monthly IT care plan gives your business proactive monitoring and maintenance, priority response, and a set block of support hours each month — tailored to your size and needs, so you get steady support and a predictable bill instead of surprise repair costs.

Every plan is right-sized after a quick, free assessment. Let's talk about what your business actually needs. See our business IT services, cybersecurity, and AI workflows too.

📅 Book a Free Assessment

Pricing FAQ

The questions I get asked most about what things cost.

How much does a service call cost?

On-site, it's $100 flat for the first hour — and most jobs are done inside that hour. After the first hour, time is billed in 15-minute blocks at $25 each, so you only pay for what you use. A $30 diagnostic applies but is credited toward your repair if you go ahead.

Do you offer remote support, and how much is it?

Yes. Remote support is $80 an hour, billed in 15-minute blocks with no minimum — so a quick fix can be as little as $20. It's perfect for software problems, email issues, and fast questions, and it's often the quickest way to get you going.

Is there a diagnostic or service fee?

There's a $30 diagnostic fee to find out what's wrong — but it's credited toward your repair if you move forward. So when you get the work done, it isn't an extra charge on top; it just comes off the bill.

Do you charge for travel?

Not in the Valdosta and Hahira area. For outlying towns like Quitman, Adel, Tifton, and Moultrie, travel is $0.60 per mile, round trip, to cover the drive there and back.

Do you require a contract?

No — never. You pay only for the help you need, and you always approve the cost before I start any work. Businesses can choose a monthly care plan for predictable, always-on support, but it's completely optional.

Questions About a Specific Job?

Tell me what's going on and I'll give you a straight answer on what it'll take — for homes and businesses across Valdosta and South Georgia. No contracts, no pressure.