Browning PC · Managed IT for South Georgia

Flat-rate IT support,
starting at $300 a month.

Software watching your computers around the clock, patching what needs patching — and somebody local answering the phone when it's you calling. Serving Hahira, Valdosta, and everywhere within about an hour of here.

In every package

What remote monitoring and management does

A small agent goes on every computer in your office. It runs quiet in the background and never takes a day off.

Watches the hardware

Hard drives, memory, fans and temperatures report their own health. We see a drive failing weeks before it dies and swap it on a Tuesday afternoon instead of during a Monday morning panic.

Keeps everything patched

Windows updates, and also Chrome, Adobe, Java, Zoom and the rest. Those are what actually get exploited, and they're the ones nobody ever updates.

Proves the antivirus is running

Not "we installed it once." We verify on every machine that it's on, current, and hasn't been quietly disabled. If one goes dark, we know that day.

Fixes it without a drive out

Screen takeover when you need a hand, or a script that runs in the background while you keep working. Most problems get solved before you finish describing them.

Cleans up overnight

Reboots, temp files, stuck print spoolers and disk cleanup, scheduled at 2 a.m. so your machines are fast at 8 a.m. That's the stuff that makes computers "feel old."

Keeps the inventory

Every machine, its age, its warranty date and what's installed on it. So when you ask what needs replacing next year, you get a real answer instead of a guess.

Reports back every month

A plain-English page: what broke, what got fixed, what got patched, what needs attention. You see exactly what you're paying for.

Four packages

Pick your level of coverage

Every price is flat and monthly, covering up to 10 endpoints. An endpoint is one Windows or Mac computer. Servers are counted separately. Phones and tablets don't count against you.

Watchman

$300 / month

Up to 10 endpoints
+$30 per endpoint after

For the office that has never had anybody looking after their computers.

  • 24/7 monitoring & alerting
  • Windows + third-party patching
  • Managed antivirus
  • Automated overnight maintenance
  • Asset & warranty inventory
  • Monthly health report
  • 1 hour remote support / month
  • On-site at $85/hr member rate
Get started

Fortress

$1,200 / month

Up to 10 endpoints + 1 server
+$110 per endpoint after

For the shop running a server, a real network, and people who can't sit idle.

  • Everything in Guardian, plus
  • Unlimited remote support
  • 2 on-site visits / month (4 hrs)
  • Server monitoring, patching & backup
  • Managed firewall, switches & Wi-Fi
  • MFA & identity management
  • Dark web credential monitoring
  • New hire setup & offboarding
  • Annual vulnerability scan
  • Written IT roadmap & budget
  • 4-business-hour response
Get started

Ironclad

$2,000 / month

Up to 10 endpoints + 2 servers
+$150 per endpoint after

For anybody who has to answer to an auditor, an insurer, or a patient.

  • Everything in Fortress, plus
  • 24/7 automated threat detection & response
  • Log retention for compliance
  • HIPAA / PCI / CMMC documentation packet
  • Written security policies & IR plan
  • Annual risk assessment
  • On-site as often as needed, business hours
  • Priority after-hours & weekend emergency access
  • Monthly strategy session
  • 1-business-hour response target
Get started

Side by side

What's in each package

Service Watchman Guardian Fortress Ironclad
Monitoring & maintenance
24/7 monitoring & alerting
OS & third-party patching
Automated overnight maintenance
Asset & warranty inventory
Monthly health report
Security
Managed antivirus
EDR with ransomware rollback
Email spam & phishing filter
DNS & web filtering
Security training + phishing drills
MFA & identity management
Dark web credential monitoring
Automated threat detection & response (24/7)
Backup & recovery
Full-image endpoint backup
Microsoft 365 / Workspace backup
Server monitoring, patching & backup
Log retention for compliance
Support & people
Remote support included1 hr/mo4 hrs/moUnlimitedUnlimited
On-site visits included$85/hr1/mo · 2 hrs2/mo · 4 hrsAs needed
Response time targetNext day8 bus. hrs4 bus. hrs1 bus. hr
After-hours & weekend emergency line$150/hr$150/hr$150/hrPriority
New hire setup & offboarding
Network & strategy
Managed firewall, switches & Wi-Fi
Servers included0012
Technology reviewQuarterlyQuarterlyMonthly
Written IT roadmap & budget
Vulnerability scanningAnnualAnnual
Compliance documentation packet

Questions we get

Straight answers

What is remote monitoring and management (RMM)?

RMM is a small piece of software installed on every computer in your office. It reports hardware health, applies Windows and third-party updates, verifies your antivirus is actually running, runs overnight maintenance, and lets us fix most problems remotely without driving out. It comes with every Browning PC package.

What counts as an endpoint?

One Windows or Mac computer running our monitoring agent. Servers are counted and priced separately. Phones, tablets, printers and network equipment do not count against your endpoint total.

How much do managed IT services cost for a small business in Valdosta?

Our packages start at $300 per month flat, covering up to 10 computers. Additional endpoints run $30 to $150 per month depending on the package. Most of the managed-IT quotes I see are priced per user, per month; our entry package works out to $30 a computer at full capacity — a flat number you can actually budget on.

Is there a setup fee?

Yes. A one-time onboarding fee of $95 per endpoint, with a $750 minimum, covers documenting your network, deploying agents, cleaning up what we find, and getting backups actually verified. It's waived when you prepay a year of Fortress or Ironclad.

Are on-site visits included?

Guardian includes one on-site visit a month, up to two hours. Fortress includes two visits a month, up to four hours total. Ironclad includes on-site visits as often as the work calls for during business hours. Watchman clients get on-site work at a discounted member rate of $85 an hour instead of our standard $100.

Do you require a long-term contract?

No — no contracts here either, same as the rest of Browning PC. Every managed plan is month-to-month at the prices shown. Cancel any time with 30 days' written notice and we remove our tools cleanly. Pay for a year up front and you get two months free.

Can you help with HIPAA or PCI compliance?

Ironclad includes a HIPAA, PCI and CMMC documentation packet, written security policies, an incident response plan, compliance log retention and an annual risk assessment. We provide the technical controls and the documentation your auditor asks for. We're not attorneys and we don't certify compliance on your behalf.

The fine print, up front

How the agreement works

Onboarding: one-time $95 per endpoint, $750 minimum. Covers documenting the network, deploying agents, cleaning up existing problems and verifying backups. Waived when you prepay a year of Fortress or Ironclad.

Term: none — like everything else we do, managed plans are month-to-month at the prices shown. Cancel any time with 30 days' written notice and we hand everything back cleanly. Pay for a year up front and get two months free.

Not included at any tier: hardware and license costs, cabling and physical installs, ISP and vendor fees, data recovery from failed drives, and work caused by removing our agent or tools.

Unused hours don't roll over. They're insurance, not a punch card.

Add-ons: additional server $150/mo · Microsoft 365 licensing at cost + 15% · website hosting from $95/mo · project work $85/hr · after-hours emergency $150/hr · hardware purchasing at cost + 10%.

Free 15-minute network review

We'll look at what you're running, tell you straight what's exposed, and put a number on it. No obligation — and we come to you.

229-561-1674 ricky@browningpc.com