Onboarding: one-time $95 per endpoint, $750 minimum. Covers documenting the network, deploying agents, cleaning up existing problems and verifying backups. Waived when you prepay a year of Fortress or Ironclad.
Term: none — like everything else we do, managed plans are month-to-month at the prices shown. Cancel any time with 30 days' written notice and we hand everything back cleanly. Pay for a year up front and get two months free.
Not included at any tier: hardware and license costs, cabling and physical installs, ISP and vendor fees, data recovery from failed drives, and work caused by removing our agent or tools.
Unused hours don't roll over. They're insurance, not a punch card.
Add-ons: additional server $150/mo · Microsoft 365 licensing at cost + 15% · website hosting from $95/mo · project work $85/hr · after-hours emergency $150/hr · hardware purchasing at cost + 10%.