Additional computer: $12/month on any plan.
House calls: $75/hour for plan members, $100/hour otherwise.
New computer setup & data transfer: $350 — unboxing, Windows setup, updates, your printer and Wi-Fi, and everything moved off the old machine. Whole House members get one a year included, after their first 3 months on the plan.
Pay for the year up front: two months free.
Setup is free on any plan. We come out, get everything installed, and make sure the backup actually works before we leave.
Travel: your plan pays for the drive. Free anywhere in the Core zone (Valdosta, Hahira and the rest of Lowndes County) and the Near zone (Quitman, Adel, Nashville, Madison FL) — no trip charge at all. In the Mid zone (Tifton, Moultrie, Thomasville) plan members pay half, $55 instead of $110. Non-members pay the published zone rates.
We're local. Same person every time. No call center, no ticket number, no waiting on hold.