Browning PC · Home Computer Care

The pictures are the part
you can't buy back.

Everything else on your computer can be replaced. Your photos, your tax records, the video of your granddaughter's recital — those live in exactly one place, on a hard drive that's quietly wearing out right now. We watch it so you don't have to think about it. Plans start at $25 a month.

On every plan

What we do — every day, without you asking

A small program goes on your computer. It runs quiet in the background and never takes a day off.

Watch the hard drive

Drives tell you they're dying weeks ahead of time, if somebody's listening. We're listening. We swap it before it takes your files with it.

Keep everything updated

Not just Windows. Chrome, Adobe, Java, Zoom — the ones nobody ever updates are the ones that let the bad stuff in.

Make sure the antivirus is actually on

"I have antivirus" and "my antivirus is running and current" are two different things. We check the second one, every day.

Clean it up while you sleep

Temp files, leftovers, stuck printer jobs, disk cleanup — done at 2 a.m. That's most of what makes a computer feel old.

Back up what matters

Photos, documents, taxes — copied off your machine automatically. If the drive dies or ransomware hits, we put it back. (Family and Whole House.)

Fix it without you loading it in the car

Most problems we solve from here while you keep working. No hauling a tower to a store and waiting a week.

Three plans

Pick the one that fits your house

Every price is flat and monthly. No contract, and setup is free on every plan.

Home Watch

$25 / month

1 computer

For the computer nobody's ever looked after.

  • 24/7 monitoring & alerts
  • Automatic updates, everything
  • Managed antivirus
  • Overnight tune-ups
  • Monthly plain-English report
  • 30 min remote help / month
  • House calls at $75/hr member rate
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If you're buying a computer

Whole House

$79 / month

Up to 5 computers

For the house where something new gets plugged in every year.

  • Everything in Family, plus
  • New computer setup, done for you — the $350 job, included once in any year you buy one, after your first 3 months on the plan. It doesn't roll over.
  • 2 house calls a year, 2 hours each — four hours of my time, $300 at your member rate, and your plan covers the drive
  • Full-machine backup — restore everything, not just files
  • Ransomware protection & rollback
  • Same-day priority when something breaks
  • Router, Wi-Fi & smart-home help
  • Printer support (yes, really)

Not buying a computer this year? Then Family is probably the better plan — I'll tell you that on the phone.

Get started

Side by side

What's in each plan

What you get Home Watch Family Whole House
Computers covered135
24/7 monitoring & alerts✓✓✓
Automatic updates✓✓✓
Managed antivirus✓✓✓
Overnight tune-ups✓✓✓
Monthly health report✓✓✓
Photo & document backup—✓✓
Password manager—✓✓
Web filtering for kids—✓✓
Full-machine backup——✓
Ransomware rollback——✓
Wi-Fi, router & smart-home help——✓
Printer support——✓
Remote help included30 min/moUnlimitedUnlimited
Free house calls per yearNone1 (1 hr)2 (2 hrs each)
Same-day priority——✓
Annual new computer setup ($350 job, after 3 months)——✓

Questions we get

Straight answers

How much does home computer support cost per month?

Plans start at $25 a month for one computer, $45 for up to three, and $79 for up to five. Additional computers are $12 a month on any plan. No contract, and setup is free.

What does the monitoring software actually do?

A small program runs quietly on your computer. It watches hard drive health and warns us before a drive fails, installs Windows and third-party updates automatically, verifies your antivirus is running and current, cleans things up overnight so the machine stays fast, and lets us fix most problems remotely without you carrying the computer anywhere.

Are my photos backed up?

On Family and Whole House, yes — photos, documents and tax records get copied off your computer automatically, and if the drive dies or ransomware hits, we restore them. Home Watch doesn't include backup; it covers monitoring, updates and antivirus.

Do I have to sign a contract?

No. Month to month. Cancel any time with 30 days' notice and we'll pull our software off cleanly. Pay for a year up front and you get two months free.

Do you come to my house?

Yes, all around Valdosta and Hahira. Family includes one free house call a year, Whole House includes two. Past that, plan members pay $75 an hour instead of our standard $100 — and your plan covers the drive: no trip charge at all in the Core and Near zones, half price in the Mid zone.

What's not covered?

Parts and hardware, new software licenses, your internet bill, and data recovery from a drive that's already failed. We'll always quote those before we touch anything.

Add anything you need

Extras & the fine print

Additional computer: $12/month on any plan.

House calls: $75/hour for plan members, $100/hour otherwise.

New computer setup & data transfer: $350 — unboxing, Windows setup, updates, your printer and Wi-Fi, and everything moved off the old machine. Whole House members get one a year included, after their first 3 months on the plan.

Pay for the year up front: two months free.

Setup is free on any plan. We come out, get everything installed, and make sure the backup actually works before we leave.

Travel: your plan pays for the drive. Free anywhere in the Core zone (Valdosta, Hahira and the rest of Lowndes County) and the Near zone (Quitman, Adel, Nashville, Madison FL) — no trip charge at all. In the Mid zone (Tifton, Moultrie, Thomasville) plan members pay half, $55 instead of $110. Non-members pay the published zone rates.

We're local. Same person every time. No call center, no ticket number, no waiting on hold.

Let's take a look — free

We'll come out, check what you're running, and tell you straight whether you even need a plan. No charge, no pressure.

229-561-1674 ricky@browningpc.com