When we're open for regular work — and how to reach us 24/7 when something just can't wait.
📞 Call or Text: 229-561-1674These are our standard support hours, billed at the standard rate. Based in Valdosta and serving all of South Georgia — remote and on-site.
| Monday | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed* |
| Sunday | Closed* |
*Closed for routine work — but the 24/7 emergency line below is always open.
Some problems can't wait until Monday. For genuine emergencies — a business or network down, ransomware, no internet for a business, a register that won't take payments, or being locked out of critical files — I take calls 24/7, including nights, weekends, and holidays. You reach me directly, not a call center.
After-hours and emergency work is billed at time-and-a-half (1.5× the standard rate), and it's available to established clients and to new clients who opt in. If your issue can safely wait until the next business day, I'll tell you — it'll cost you less.
Call or text is fastest — especially for anything urgent. We serve Valdosta, Hahira, Quitman, Adel, Tifton, Moultrie, and all of South Georgia.
Standard business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. We're closed Saturday and Sunday for routine work. Outside of those hours, the 24/7 emergency line is open for urgent, can't-wait issues. The fastest way to reach us is to call or text 229-561-1674.
Not for routine work — we're closed Saturday and Sunday at the standard rate. But Browning PC offers 24/7 emergency and after-hours support every day of the week, including weekends and holidays, for genuine emergencies. That after-hours work is billed at time-and-a-half (1.5× the standard rate).
Yes. Ricky takes emergency calls 24/7 — nights, weekends, and holidays — for urgent issues that can't wait until morning, like a business outage, ransomware, or being locked out of critical files. Emergency and after-hours work is billed at time-and-a-half, and it's available to established clients and to new clients who opt in. See the 24/7 Emergency & After-Hours IT Support page for details.
For an after-hours emergency, call or text 229-561-1674 any time and you'll reach Ricky directly — not a call center. If it's not urgent and can wait until the next business day, that's the cheaper option and we'll handle it during regular hours at the standard rate. We'll always tell you honestly which situation you're in.
During business hours or after, you reach a real local person. Call or text and we'll take care of it.